Please take time to read our Terms and Conditions of Sale prior to purchasing from our website.
When you register and purchase online from HairPlanet Hair Extensions Ltd you agree to comply with and are bound by the terms and conditions below.
If you do not agree with our T & C's please refrain from using the website.
Goods are sold on the understanding that they wil be used for their intended purpose only.
No responsibility will be accepted by HairPlanet Hair Extensions Ltd for trained on untrained personnel without qualified supervision using or misusing goods and equipment supplied by HairPlanet Hair Extensions Ltd.
Hair extensions are a natural product and issues can occur from time to time, however if the correct steps are followed (ie. aftercare etc) and the hair is deemed faulty after testing by us. We will offer replacement hair in this instance but will not offer any form of refund for products or fitting charges incurred.
All offers on the website are subject to stock availability and HairPlanet Hair Extensions Ltd reserves the right to restrict or refuse any order at any time.
We take special care to show correct sizes and specifications and such descriptions and specifications, whist given as a guide and in good faith, are subject to alteration by us without notice, all colours are as near as can be displayed on a computer monitor.
Stock is allocated on a 'first-come-first-served' basis once your order reaches our main server and we do not guarantee the availability of any item.
We reserve the right to decline, reject or similarly cancel any order or part order without notice and refund any payment in full.
All prices are correct at time of publication, HairPlanet Hair Extensions Ltd reserve the right to change, alter or amend any price at any time without notice.
All goods remain the property of HairPlanet Hair Extensions Ltd until paid for in full.
Should a product price decrease since an original purchase, contractually we are not obligated to refund the difference as sale prices are only valid for the duration of the promotion. Similarly, should an increase occur prior to purchase, we are not obligated to sell at the previous lower price.
We can sort promptly assist simply contact our sales team at email@example.com or through our contact us page.
When purchasing online from us your order is accepted and a contract is formed between HairPlanet Hair Extensions Ltd and you when we despatch the goods you have ordered and not before.
A contract is not formed at the point in time that payment has been taken from you by HairPlanet, nor at the point in time that you receive an email from HairPlanet acknowledging receipt of your order, the contract does not come in to force until the goods are despatched as the order may not be accepted by us. Please note; we are unable to amend, combine, edit or add to any order after the order has been confirmed and payment has been made in full.
Under the Consumer Protection Regulations 2013 you have the right to cancel your order within a period of 14 days. The period of 14 days begins on the day after the day you receive your goods.
If you wish to return an item for a refund or exchange please visit our returns page for further information.
Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.